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Supra Lockbox Exchange Scheduled

Supra will conduct a lockbox exchange during the week of August 3rd, with make up sessions available during the week of August 10th.

All members with an active Supra account will exchange their current BT iBox lockboxes on a 1 for 1 basis for new BTLE iBox lockboxes (LE stands for 'low energy'). Members may exchange up to the number of lockboxes assigned to them in the Supra system.

RVAR and Supra are working to ensure that the lockbox exchange is conducted with our members' safety and convenience in mind. Arrangements have been made to reduce the number of members gathered at any one time and to speed up the exchange process. A curbside option will be available at all facilities.

Supra will conduct the lockbox exchange August 3rd-5th at the Holiday Inn Tanglewood in Roanoke and August 6th at the Westlake Golf Club in Hardy (10AM-7PM). Lockboxes may also be exchanged at the RVAR office during the week of August 10th (9AM-6PM).

 
RVAR Phase 2 Plans

Now that Virginia has entered Phase 2, RVAR has updated its plans to keep our members and staff safe while conducting business. The RVAR staff is now in the office Monday - Friday, 8AM-4:30PM. However, no in-person meetings or classes are being held at the RVAR office until further notice.

RVAR is available:

* By appointment or for curb side pick-up (pre-order & pre-pay!) Monday - Friday from 8AM - 4:30PM. Call us from your car 540-772-0526.

* Walk-in service in the lobby on Wednesday from 1:00-4:00PM.

We will continue to keep members updated as plans evolve. Posted 6/8/2020.

 
RVAR Next Phase Plans

In our continued efforts to keep our members and staff safe during the COVID-19 pandemic, the RVAR staff is now in the office Tuesday, Wednesday and Thursday (9:00AM - 4:00PM). However, no in-person meetings or classes are being held at the RVAR office until further notice.

RVAR is available:

  * By appointment or for curb side pick-up (pre-order & pre-pay) Tuesday, Wednesday and Thursday from 9:00AM until 4:00PM. Call us from your car 540-772-0526.

  * Walk-in service in the lobby on Wednesday from 1:00 until 4:00PM.

  * Staff works remotely on Mondays and Fridays. Call 540-772-0526 to leave a message for staff.

We will continue to keep our members updated as plans evolve. Posted 5/28/2020

    

 
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